gili99 Privacy Policy

Welcome to the gili99 Privacy Policy. gili99 ("gili99," "we," "us," "our") operates the online gaming platform accessible at gili99.net, serving players across the Philippines — from Metro Manila and Quezon City to Cebu, Davao, Makati, and beyond. We are committed to protecting the personal data of every player who registers, visits, or interacts with our platform.

This Privacy Policy describes in detail the categories of personal data we collect from you, the purposes for which we process that data, how we store and protect it, who we share it with, how long we keep it, and the rights you hold as a data subject under the Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations.

By registering on gili99, using any feature of the platform, or continuing to browse gili99.net, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein. If you do not agree with any part of this Privacy Policy, please discontinue your use of the gili99 platform immediately.

This Privacy Policy should be read alongside the gili99 Terms & Conditions and our Responsible Gaming Policy, both of which form part of your agreement with gili99.

For the purposes of the Data Privacy Act of 2012 (RA 10173), gili99 is the personal information controller responsible for the personal data collected through the gili99.net platform. As the personal information controller, gili99 determines the purposes and means by which your personal data is processed, and is accountable for ensuring that all processing activities comply with applicable Philippine data privacy law.

gili99 has designated a Data Protection Officer (DPO) who is responsible for overseeing data protection strategy and implementation across the platform. The DPO can be contacted directly via [email protected] with the subject line "Data Protection Officer" for all data privacy-related inquiries, requests, and complaints.

gili99 operates in alignment with PAGCOR — the Philippine Amusement and Gaming Corporation — guidelines for responsible gaming and player data protection. Where PAGCOR or other Philippine regulatory authorities require the disclosure of player data for lawful purposes, gili99 will comply with such requirements in accordance with applicable law.

gili99 collects the following categories of personal data from players and platform visitors. The specific data collected from you depends on how you interact with the platform — whether you are simply browsing, completing registration, submitting KYC documents, making a deposit, or contacting our support team.

gili99 collects personal data from you through the following methods:

• Directly from you: When you register an account, complete the KYC verification process, make a deposit or withdrawal request, contact customer support via Live Chat or email, participate in a promotion, or update your account profile settings.
• Automatically via the platform: When you access gili99.net, our servers automatically collect certain technical data including your IP address, browser type, device information, and session activity logs. This data is collected to ensure platform security, detect fraud, and optimize the gaming experience.
• Via cookies and similar technologies: gili99 uses cookies and session tracking technologies on the platform. See Section 8 of this Privacy Policy for a full explanation of our cookie practices.
• From third-party service providers: gili99 may receive limited personal data from third-party KYC verification partners and payment processors (GCash, PayMaya, BPI, BDO, Metrobank) as necessary to validate your identity and process your transactions. Data received from third parties is governed by the same standards as data collected directly from you.
• From regulatory or law enforcement authorities: In limited circumstances, gili99 may receive data about you from PAGCOR or other competent Philippine government authorities as part of a lawful regulatory inquiry or investigation.

gili99 uses the personal data it collects for the following specific purposes. We do not process your data for any purpose incompatible with those listed below without first obtaining your explicit consent.

• Account creation and management: To register your gili99 player account, authenticate your identity on login, and maintain accurate account records.
• KYC and age verification: To verify that you are at least 21 years of age and to confirm your identity in compliance with PAGCOR responsible gaming requirements and applicable Philippine anti-money laundering regulations.
• Payment processing: To process your deposit and withdrawal requests via GCash, PayMaya, BPI, BDO, and Metrobank, and to reconcile your gili99 wallet balance accurately.
• Platform operation and gaming: To provide access to gili99's full range of games — including slots, live dealer, bingo, Teen Patti 20-20, and Egypt Book of Mystery — and to maintain accurate records of your gaming activity and account history.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, money laundering, account takeover attempts, bonus abuse, and other prohibited conduct as defined in the gili99 Terms & Conditions.
• Responsible gaming compliance: To monitor gaming patterns for signs of problem gambling behavior, to apply self-exclusion and deposit limit tools, and to comply with PAGCOR responsible gaming obligations.
• Customer support: To respond to your inquiries, resolve complaints, and maintain records of support interactions for quality assurance and dispute resolution purposes.
• Legal and regulatory compliance: To comply with applicable Philippine law, PAGCOR directives, Anti-Money Laundering Act (AMLA) obligations, and any lawful order from a competent court or authority.
• Marketing and promotions (with consent): To send you information about gili99 bonuses, promotions, new game launches, and seasonal Filipino holiday offers — but only where you have opted in to receive such communications. You may withdraw consent at any time.
• Platform improvement: To analyze aggregated, anonymized usage data for the purpose of improving the performance, design, and content of the gili99 platform.

Under the Data Privacy Act of 2012 (RA 10173), gili99 processes your personal data on one or more of the following lawful bases:

• Consent: Where you have given clear and informed consent to the processing of your personal data for a specific purpose — such as receiving marketing communications or opting into a personalized bonus program. Consent may be withdrawn at any time by contacting us.
• Contractual necessity: Where processing is necessary to fulfill our contractual obligations to you under the gili99 Terms & Conditions — including account registration, payment processing, KYC verification, and game provision.
• Legal obligation: Where processing is required to comply with a legal or regulatory obligation binding on gili99, including PAGCOR compliance requirements, Anti-Money Laundering Act (AMLA) obligations, and orders from competent Philippine government authorities.
• Legitimate interests: Where processing is necessary for gili99's legitimate interests — including fraud prevention, platform security, responsible gaming monitoring, and business analytics — provided that such interests are not overridden by your rights and freedoms as a data subject.

gili99 does not sell, rent, or trade your personal data to any unauthorized third party. We may share your personal data with the following categories of authorized third parties, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment processors: GCash, PayMaya, BPI, BDO, and Metrobank receive the minimum data necessary to process your deposit and withdrawal transactions. These providers operate under their own privacy policies and applicable Philippine financial regulations.
• KYC and identity verification providers: Licensed third-party KYC service providers receive your identity documents and selfie photograph solely for the purpose of verifying your identity and age as required under PAGCOR guidelines and AMLA obligations.
• Game content providers: Third-party game studios and live dealer operators whose games are accessible through gili99 may receive limited session and account data necessary for game functionality, RNG certification, and fair play auditing.
• IT and platform infrastructure providers: Cloud hosting, cybersecurity, and technical operations partners who support the gili99 platform receive access to server-level data under strict confidentiality agreements and data processing agreements.
• Regulatory and law enforcement authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine government bodies may receive player data where required by law, regulation, or valid legal process.
• Professional advisors: gili99's legal counsel, auditors, and compliance advisors may access limited personal data as necessary to provide professional services, subject to applicable duties of confidentiality.

gili99 uses cookies and similar tracking technologies on the gili99.net platform. A cookie is a small text file placed on your device by a website when you visit it. Cookies help gili99 recognize your browser, remember your preferences, maintain your login session, and analyze how you use the platform.

gili99 uses the following types of cookies:

• Strictly Necessary Cookies: Essential for the platform to function. These include session authentication cookies that keep you logged in during your gaming session. These cannot be disabled without impairing platform functionality.
• Performance and Analytics Cookies: Used to collect anonymized data about how visitors use gili99.net — including pages visited, time spent, and error events. This data helps gili99 improve platform performance and user experience.
• Functional Cookies: Used to remember your preferences such as language settings, preferred game categories, and responsible gaming tools you have enabled on your account.
• Marketing Cookies (with consent): Used to deliver relevant promotional content and gili99 bonus offers to players who have opted in to marketing communications. These are only activated with your explicit consent.

You may adjust your cookie preferences through your browser settings at any time. Please note that disabling strictly necessary cookies may prevent certain features of the gili99 platform from functioning correctly, including account login and game access.

gili99 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, alteration, disclosure, or destruction. Our security measures include, but are not limited to:

• SSL/TLS encryption for all data in transit between your device and our servers.
• AES-256 encryption for sensitive personal data stored at rest in our databases.
• Role-based access controls limiting employee access to personal data strictly on a need-to-know basis.
• Multi-factor authentication requirements for all gili99 internal system access.
• Regular third-party penetration testing and vulnerability assessments of the gili99 platform.
• 24/7 automated monitoring for suspicious login activity, unusual transaction patterns, and potential data breach indicators.
• Formal incident response procedures to detect, contain, and notify affected parties in the event of a data breach.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, gili99 will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, and will notify affected players as required under RA 10173.

gili99 retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, including all applicable legal, regulatory, and PAGCOR compliance requirements. The following general retention periods apply:

Upon expiry of the applicable retention period, personal data is securely deleted from gili99 systems or irreversibly anonymized so that it can no longer be associated with any individual player.

Under the Data Privacy Act of 2012 (RA 10173) of the Philippines, you hold the following rights with respect to your personal data held by gili99. These rights are available to all registered gili99 players at no charge and may be exercised by contacting us at [email protected].

gili99 will respond to all data subject requests within fifteen (15) calendar days of receipt. Where a request is complex or involves a large volume of data, gili99 may extend this period by a further fifteen (15) days, in which case we will notify you of the extension and the reason for the delay within the initial fifteen-day period.

gili99 is strictly an adults-only platform. In accordance with Philippine law and PAGCOR responsible gaming regulations, access to real-money gaming on gili99 is permitted only to persons who are at least 21 years of age. gili99 does not knowingly collect personal data from individuals under the age of 21.

All player accounts undergo mandatory age verification as part of the KYC process. Any account found to belong to a person under 21 years of age will be suspended immediately, any winnings will be forfeited, and all deposits will be returned in accordance with applicable regulations.

With your prior consent, gili99 may send you promotional communications about new games, welcome bonuses, reload promos, seasonal Filipino holiday campaigns (including Pasko, New Year, and Holy Week offers), and other gili99 platform updates. These communications may be sent via email or SMS to the contact details registered on your gili99 account.

You can opt in to marketing communications during the account registration process, or at any time through your gili99 account settings. You may withdraw your marketing consent and opt out of all promotional messages at any time by:

• Updating your communication preferences in your gili99 account settings.
• Clicking the "Unsubscribe" link in any marketing email sent by gili99.
• Contacting our support team via Live Chat or at [email protected] with the subject line "Marketing Opt-Out."

Please note that withdrawing marketing consent does not affect the delivery of service-related communications — such as account verification messages, transaction confirmations, deposit receipts, and security alerts — which are necessary for the operation of your gili99 account and cannot be disabled while your account remains active.

The gili99 platform may occasionally reference third-party services — such as payment providers like GCash and PayMaya — that operate their own independent websites and privacy policies. gili99 is not responsible for the privacy practices, data security measures, or content of any third-party websites or services that are not under gili99's direct control.

We strongly recommend that you review the privacy policy of any third-party service you use in connection with your gili99 account — including your GCash or PayMaya app, your bank's online portal, or any device-level security application — to understand how those parties handle your personal data independently of gili99.

gili99 reserves the right to amend, update, or revise this Privacy Policy at any time in order to reflect changes in applicable Philippine law, PAGCOR regulatory requirements, National Privacy Commission guidance, platform features, or gili99's internal data processing practices.

When material changes are made to this Privacy Policy, gili99 will notify registered players via the email address on record for their account, and/or by posting a prominent notice on the gili99.net platform, at least seven (7) days before the revised policy takes effect. The "Last updated" date at the top of this Privacy Policy will be revised to reflect the date of the most recent amendment.

Your continued use of the gili99 platform after the effective date of any revised Privacy Policy constitutes your acceptance of the amended terms. If you do not agree with any change to this Privacy Policy, you must discontinue your use of the platform and may request closure of your gili99 account by contacting our support team.

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by gili99, please contact our Data Protection Officer using the details below. Our support team is available 24 hours a day, 7 days a week.

• Email: [email protected]
• Subject Line: "Data Privacy Request" or "Privacy Policy Inquiry"
• Live Chat: Available 24/7 directly from the gili99 platform
• Location: Philippines

gili99 will acknowledge all privacy-related inquiries within 24 hours and aims to provide a full response within fifteen (15) calendar days. For complex data subject requests, an extension of up to a further fifteen (15) days may apply, with prior notification to you.

If you are not satisfied with gili99's response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission of the Philippines (NPC), the independent government authority responsible for enforcing the Data Privacy Act of 2012. The NPC may be reached through their official website at privacy.gov.ph.